Responsibilities

• Weekly timesheet process management
• Client profile portal creation
• Timesheet sign-off reporting
• SIA licence weekly compliance report
• New starter process
• Recruitment (advertising & interview organising)
• Purchase order number management (for sales and suppliers).
• Operational back-office support; RAMS collation, site documentation etc.
• Enter and update customer information in the database.
• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Monitoring site visit reports for requirements.
• Completion of Standard Selection Questionnaires (SSQ)
• Support Management with note taking for disciplinary, grievance and meeting minutes.
• Streamline innovation of processes and procedures.
• Using Microsoft Office to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others to ensure their seamless and positive experience.
• Create a weekly coms report for employees.
• Complete routine reports and operational processes, daily, weekly, and monthly.
• Complete ordering of uniform, supplies, equipment etc and manage suppliers through to delivery

Key Attributes

• Able to prioritise tasks and manage time effectively and efficiently.
• Knowledge of Microsoft Office, Excel, Management Information Systems (SmartTask, Guard House, Eclipse), SAGE.
• Able to communicate clearly and efficiently key with stakeholders; clients, suppliers, other members of the team
• Ability to form reports for operational

Requirements and skills

• Excellent knowledge of English - written and verbal
• Excellent communication and interpersonal skills
• Good negotiation skills with the ability to resolve issues and address complaints.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritise work.
• Attention to detail and problem-solving skills.
• Strong organisational skills with the ability to multi-task